Shopping Department Manager-Ellicott

Job Info

• Job Identification 668468
• Job Category Retail, Store Ops
• Posting Date 01/19/2026, 02:56 PM
• Apply Before 02/05/2026, 04:59 AM
• Job Schedule Full time
• Locations 10000 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD, 21042, US

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Lead all aspects of Home Shopping operations and handoff of orders to third party logistics partners.
• Review and manage “Metrics That Matter” on a daily/weekly basis with Home Shopping staff and Store Director.
• Ensure Home Shopping department meets standards for cleanliness, organization and all marketing materials are fresh.
• Perform initial validation “smoke” test hosted by Corporate Implementation team.
• Facilitate training for all Home Shopping employees, including “on-demand” employees.
• Ensure all Home Shopping employees are following proper processes and procedures.
• Ensure customer satisfaction with the Home Shopping experience.
  • Ensure all orders are shopped and staged on time prior to customer arrival time.
  • Ensure all orders meet our 3Q’s standards, Quality (WIBI), Quantity (no OOS) and Quickness (on-time order readiness).
• Facilitate store employee awareness, have Home Shopping huddles throughout the day.
  • Ensure service centric customer facing employees can answer all Home Shopping FAQ’s.
  • Ensure service centric customer facing employees are handing out Home Shopping flyers and “talking” Home Shopping to our customers.
• Facilitate customer awareness of Home Shopping services.
• Drive sales visiting neighboring businesses explaining Home Shopping services.

We are looking for candidates who possess the following:

• Possess good communication skills, both verbal and written.
• Strong teamwork and interpersonal skills.
• Possess leadership skills and the ability to influence the work of others.
• Must be able to motivate team members to achieve department goals.
• Basic computer skills required, basic skills with Microsoft Office Suite (excel, word, and outlook) are highly desirable.

PHYSICAL ENVIRONMENT:

• Ability to stand, walk, bend, stoop, reach and move rapidly for extended periods of time.
• Ability to lift and maneuver objects of various dimensions and weights up to approximately fifty pounds.
• Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions.
• Willingness to work independently in a fast-paced environment.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

Pay transparency-

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include healthcare, sick pay, PTO/Vacation pay and retirement benefits (pension and/or 401(k) eligibility).

A copy of the full job description can be made available to you.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the…