Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking tool operation, and demonstrating proper use as needed.

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Evaluate and repair small engines, outdoor power equipment and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing contracts and invoices for rentals and repairs.
• Operate and maintain equipment in the tool rental department.
• In non-store locations, repair, test quality, and clean units before returning to the originating store.
• Maintain thorough knowledge of all tools and manage tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of all tools and tool repair procedures.
• Ability to evaluate, repair and test equipment to ensure proper operation.
• Ability to manage inventory and maintain accurate records.

• Full-time

• Other

• Consumer Services