Associate Clinical Administrative Coordinator

Associate Clinical Administrative Coordinator

Apply for the Associate Clinical Administrative Coordinator role at Optum.

50 Union St., Ellsworth, ME 04605

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they needyria to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

• Completes scanning, deficiency analysis, vital statistics, and release of information functions adhering to HIPAA, State & Federal statutes on release of information, and Joint Commission / CMS requirements for chart completion
• Always safeguard patient’s protected health information
• Must be able to go to the nursing units to pick up charts
• Pack charts in boxes or bags for scanning
• Analyze charts to ensure documentation completion and assign missing items to practitioners according to hospital policies and procedures
• Complete weekly reporting of deficiencies according to hospital policies and procedures
• Complete monthly audit on hospital charts on the nursing units to ensure documentation completion according to hospital policies / procedures, and regulatory bodies standards (Joint Commission, CMS, HFAP)
• Answer incoming calls for the Release of Information call center
• Abstract required information in the Cerner and the ROI application
• Maintain established quality & productivity benchmarks
• Log requests pertaining to continuing care and patient / authorized representative requests
• Maintains and exhibits current knowledge of profession and completes required continuing education
• Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and / or protocol when involved or observed
• May perform other duties upon request

• High School Diploma/GED (or higher)
• 1+ years of healthcare customer service experience analyzing and solving customer problems
• Intermediate level of proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save, and send documents and spreadsheets)
• Ability to work onsite at 50 Union St., Ellsworth, ME 04605
• Init elligibility to work flexible shift schedules during normal business hours of 8:00 AM - 4:30 PM from Monday - Friday. It may be necessary, given business need, to work occasional weekends
• Full Flu vaccination is an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. United Health Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance.
  
  Candidates must be able to perform all essential job functions with or without reasonable accommodation
• Must be 18 years of age OR older

• Experience with working within the health care industry and with health care insurance
• Experience in working with Medicare and / OR Medicaid Services
• Experience of working in a metric-driven work environment
• Call center experience
• A clerical or administrative support background
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• Knowledge of ICD-9 and CPT codes

Pay is based on several factors, including but not limited to local labor markets, education, work experience, certifications, etc. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution пенсион (all benefits are subject to eligibility requirements).

We comply with all minimum wage laws as applicable.

At United Health Group, our mission is…