Service Call Dispatcher
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, Clerical
Job Description & How to Apply Below
Burroughs is seeking a Customer Service Dispatcher to provide real-time management of maintenance and project service calls across the assigned region. You will help Burroughs technicians operate efficiently and ensure customer SLAs are met while reducing the day-to-day call management workload for the District Manager.
You will monitor calls, reassign based on SLA, technician location, and availability; handle escalations, alert on at-risk SLAs, document actions in Burroughs Service Center, and
Consider building your career as a Real-Time Service Call Dispatcher at Burroughs.
The position is based in Elmhurst, IL, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction