Service Call Coordinator
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Burroughs is seeking a dispatcher to provide real-time management of maintenance and project service calls. You will ensure Burroughs technicians are as efficient as possible and that customer SLAs are met, while reducing the day-to-day call management workload for the District Manager.
In this office-based role, you will monitor calls by region, reassign based on SLA, location, and technician availability; handle escalations with technicians and district managers; document actions in the
We invite applications for the Real-Time Service Call Coordinator position located in Elmhurst, IL, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Elmhurst, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 55.000 - 70.000.
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