Patient Service Rep - Primary Care & Walk-In Clinic

Patient Service Rep - Primary Care & Walk-In Clinic

Location: 755 N York Rd, Elmhurst

Hours: 40 hours weekly (Monday-Friday, with weekend rotation as needed).
Employment Type: Full Time

Hourly Pay Range: $18.38–$26.65 (based on experience and qualifications)

• Position:
  Patient Service Rep
• Location:
  
  755 N York Rd, Elmhurst
• Full Time 40 hours
• Hours:
  
  Monday-Friday - hours vary based on clinic needs. Weekend rotation
• Required Travel:
  No

• Assist patients with timely and accurate pre‑registration, registration, order management, charge capture, cash collection, and medical information system entry.
• Collect, analyze, and record demographic, insurance, financial, and clinical data; screen for third‑party eligibility and enter medical necessity coding.
• Provide customer‑focused interactions to meet patient needs and explain revenue‑cycle expectations and payment options.

• High School or GED required.
• Associate’s degree in Business Administration/Management preferred.
• 2+ years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting.
• Manual dexterity to operate office machines.
• Knowledge of health insurances, medical terminology and anatomy.
• Strong data entry and keyboarding skills.
• Proficiency with Microsoft Office Suite.
• Bilingual skills (preferred).
• Valid driver’s license if duties involve off‑site locations.

• Career Pathways to Promote Professional Growth and Development.
• Medical, Dental, Pet, and Vision options.
• Tuition Reimbursement.
• Free Parking.
• Wellness Program Savings Plan.
• Health Savings Account Options.
• Retirement Options with Company Match.
• Paid Time Off and Holiday Pay.
• Community Involvement Opportunities.

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community‑connected care. We serve over 4.2 million residents across six northeast Illinois counties, with more than 25,000 team members and over 6,000 physicians.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Diversity, equity, and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect, and empathy. EOE:
Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.