Lead, Clinical - Elmhurst IL

Join Qual Derm Partners, a leader in comprehensive skin and aesthetics wellness, as a Lead, Clinical in our Elmhurst, IL location. We are dedicated to providing exceptional care in dermatology, skin cancer treatment, cosmetic services, and plastic surgery. We are looking for a passionate and experienced individual who shares our mission to enhance the quality of life for every patient.

In this pivotal role, you will manage clinical operations while leading a talented team committed to delivering outstanding patient care. Your leadership skills will be essential in fostering a collaborative environment that optimizes patient flow and ensures high standards of clinical practice.

• Serve as the EMA Mod Med superuser to support clinical staff and troubleshoot system issues.
• Act as the first point of contact for clinical queries related to medical supplies, staff coordination, and patient flow.
• Assist in training and onboarding new medical assistants, ensuring they are equipped with the knowledge and skills necessary for their roles.
• Monitor patient flow, reallocating medical assistants as needed to accommodate varying patient volumes and assist other teams during peak times.
• Ensure all medical assistants complete tasks related to patient care and contribute to team performance assessments.
• Oversee inventory management of medical supplies, including ordering, sorting, and storage.
• Support the Practice Manager in researching and resolving patient-related issues such as complaints, registration, and billing inquiries.
• Implement new clinical protocols and practices, ensuring the team is informed and compliant.
• Document and manage patient interactions in the EMR while adhering to HIPAA and infection control standards.

• Room patients and gather medical histories, preparing the examination rooms and surgical trays as necessary.
• Assist providers during examinations and procedures, anticipating their needs for a seamless workflow.
• Manage and document lab/pathology specimens following established protocols, and ensure timely communication of results to patients.
• Handle patient scheduling, prescription refills, and coordination of care with external specialists as required.

• Conduct routine safety checks and ensure compliance with all health and safety regulations, including cleaning and maintaining medical equipment.
• Ensure compliance with OSHA standards for blood borne pathogens and other regulatory requirements.
• Maintain a clean, organized, and welcoming environment for patients, staff, and visitors.

• High school diploma or equivalent;
  Medical Assistant certification preferred.
• A minimum of 2-3 years of experience in a clinical role, preferably in dermatology.
• Strong leadership and communication skills to effectively manage a clinical team.
• In-depth knowledge of medical terminology and clinical procedures relevant to dermatology practices.
• Proficiency in electronic health record (EHR) platforms, specifically EMA Mod Med.
• Ability to multitask and adapt in a fast-paced clinical environment while maintaining a focus on quality patient care.
• Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection –…