Assistant Director-Program

Assistant Director of Program Supports (ADPS)

Ray Graham Association (RGA) empowers people with disabilities to reach, grow, and achieve by providing compassionate, person-centered services that foster independence and inclusion.

As ADPS, you will ensure consistent delivery of high-quality, person-centered services to people supported within the Community Living Resources (CLR) program. You will provide strong, compassionate leadership through coaching, mentoring, and direct supervision of a team of QSFs, CSSs, and DSPs.

• Lead coaching, mentoring, and direct supervision of 7 QSFs, 14 CSSs, and over 100 DSPs.
• Ensure program locations meet regulatory standards set by DHS, HCBS, DCFS, IDPH, BQM, CQL, and other governing bodies.
• Partner closely with the Senior Director and other Assistant Directors to implement systems, train staff, improve operations, and align with RGA’s mission.
• Maintain oversight of program compliance, safety, and quality of care, proactively addressing performance or compliance concerns.
• Design and oversee training and development initiatives, including OJT, to strengthen staff competence and confidence.
• Model best practices, assess program quality, and support team members across CLR homes.
• Conduct regular supervision meetings with QSFs and CSSs, providing feedback, setting goals, and managing performance improvement.
• Foster a culture of accountability, collaboration, and high performance across all levels of the CLR team.
• Mentor supervisors, facilitate open communication channels between leadership, team members, and families.
• Collaborate with RGA departments to ensure alignment with organizational goals, strategic priorities, and seamless service delivery.
• Lead onboarding and integration for new hires, ensuring clarity of role expectations and adherence to person-centered principles.
• Engage with people supported, their families, and team members to ensure individualized, responsive, and empowering supports.
• Build and maintain relationships with external partners, families, and community organizations to support inclusion, safety, and personal growth.
• Enforce consistent policy and procedure implementation to meet or exceed all regulatory requirements.

• Bachelor’s degree or equivalent experience.
• Valid driver’s license.
• Completion of CANTS, LEADS, HCWR, and State Police checks.
• Bilingual preferred.
• Previous direct support job experience with people with intellectual/developmental disabilities.
• 1–3 years of supervisor experience (3–5 years preferred).
• QIDP experience preferred.

• Medical, dental, vision, paid time off, retirement plan, mileage reimbursement, and professional development opportunities.

Full‑time, on‑call. Generally daytime hours Monday–Friday, with a minimum of one evening per week and two weekend days per month. Requires travel within DuPage County and flexibility based on operational needs.

Ray Graham Association is a drug‑free workplace. All employees may be subject to random drug testing in accordance with organizational policy, state, and federal regulations.