Utility Operations Manager
Job in
Elmhurst, DuPage County, Illinois, 60126, USA
Listed on 2025-12-20
Listing for:
Association of Metropolitan Water Agencies (AMWA)
Full Time
position Listed on 2025-12-20
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Water Management, Healthcare Management
Job Description & How to Apply Below
Position Summary Plans, supervises, directs and reviews the operations of the Production/Treatment and Distribution/Collection Divisions of the department.
Essential Functions
- Develops and implements goals, objectives, policies, procedures and work standards for the assigned divisions; coordinates the preparation and administration of division budgets for assigned areas of responsibility.
- Plans, organizes, administers, reviews and evaluates the activities of professional, technical, maintenance and office support staff through subordinate managers and supervisors.
- Contributes to the overall quality of the department's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
- Prepares material for and makes presentations to the City Council, various advisory boards and commissions, citizen groups and City management to formulate policies and plans related to assigned operations.
- Reviews and evaluates program and service delivery, makes recommendations for improvements and ensure maximum effective service provision.
- Directs the procurement of professional services and associated contract negotiations; reviews the performance of contract professionals.
- Represents the department and the City with local and state agencies; makes presentations before various advisory committees, legislative, regulatory and community groups; oversees the best interests of the City in negotiations with others to provide services or take action supportive to the City.
- Directs the selection of staff and facilitates their training and professional development; interprets regulations and City policies and procedures to employees; ensures effective morale, productivity and discipline of department staff.
- Directs the selection of staff and facilitates their training and professional development; interprets regulations and City policies and procedures to employees; ensures effective morale, productivity and discipline of department staff.
- Directs capital improvement program for all water-related assets and infrastructure.
- Confers with members of other departments regarding departmental or City-wide operational matters; facilitates the resolution of problems and the development of coordinated policies.
- Directs the conduct of analytical studies; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance of records and files.
- Prepares and directs the preparation of a variety of written correspondence, reports, procedures and other written materials.
- Ensures compliance with inspection and safety requirements of assigned operations.
- Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
- Bachelor's degree in civil engineering, environmental science, public administration, or a closely related field; AND four (4) years of managerial experience in a water/wastewater setting; OR an equivalent combination of education, training and experience as determined by Human Resources.
- Possession of Illinois Class C Public Water Supply Operator’s License, or Illinois Class 1 Wastewater Operator’s License strongly preferred.
- Illinois driver’s license.
- Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone.
- Work is usually performed in an office setting. May be subject to performance in a field setting with exposure to chemicals, fumes, noise and inclement weather conditions. May drive to offsite meetings.
- Principles and practices of public works organizational development, management and administration in an urban setting.
- Public works planning and operations processes.
- Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and…
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