PRODUCE/CLERK
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Produce Clerk
Kroger Mountain View Foods
Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities- Role model the 3A’s of Friendly: acknowledge, assist and appreciate our customers.
- Promote corporate brands to customers.
- Promote trust and respect among associates.
- Create an environment where customers feel welcomed and appreciated by answering product questions.
- Maintain knowledge of products and provide recommendations.
- Assist with preparation of produce platters/trays.
- Inform customers of produce specials.
- Recommend items to ensure customers get what they need.
- Adequately prepare, package, label, and inventory merchandise.
- Review and inspect products for quality, freshness, and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Ensure proper temperatures in cases and coolers are maintained and logs are kept.
- Reinforce safety programs by complying and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs.
- Notify management of accidents and report all safety risks or illegal activity to store management.
- Work cooperatively in a high‑paced, sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Provide support for minors, individuals with special needs, or older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
- Current food handlers permit (once employed).
- Comparable retail experience.
- Second language (speaking, reading, and/or writing).
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we pride ourselves on bringing diverse teams together with a shared purpose:
To Feed the Human Spirit. We create amazing experiences for our customers, communities, and each other.
We help feed your future by providing the value and care you need to grow. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you.
If you are in need of a reasonable accommodation to complete a job application or participate in the hiring process, please call or contact the location’s management.
What You’ll Receive From Us- Wide range of healthcare coverage.
- Flexible scheduling with paid time off.
- Emotional and financial support through Employee Assistance Program.
- Valuable associate discounts.
- Up to $21,000 in tuition reimbursement.
- Growth potential via training programs and career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority level- Entry level
- Part‑time
- Management and Manufacturing
- Dairy Product Manufacturing
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