Customer Experience Leader - Call Center Ops
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management -
Management
Client Relationship Management
The New York Racing Association is seeking a Customer Service Manager to direct the operations of our customer service call center. You will lead supervisors and teams, shape strategic policies, and ensure that every interaction delivers a world-class Customer Experience while maintaining compliant processes and staff development.
The role requires extensive customer service and hospitality experience (10 years), plus at least 3 years of managerial experience.
Consider building your career as a Customer Experience Leader
- Call Center Ops at The New York Racing Association.
The Customer Experience Leader
- Call Center Ops position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Experience Leader
- Call Center Ops in Elmont, NY, United States within Management & Operations, Sales.
This role, Customer Experience Leader
- Call Center Ops at The New York Racing Association, could be your next opportunity.
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