Case Manager - BU
Listed on 2026-10-11
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Healthcare
Community Health, Mental Health
Make an Impact.
At Well Life Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.
Make an Impact.
At Well Life Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.
#INDDSP/INDCSP
Position Summary: The Case Manager will provide support and service linkages to consumers who reside within the Abbey Manor CR/SRO. Coordinate services and ensure quality care to the consumers. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.
Essential Accountabilities
- Provide direct care services to consumer, including planning and implementation of goals and training, which will develop and enhance activities of daily living skills. These include but are not limited to:
- Budgeting
- Grooming
- Nutritional planning
- Use of public transportation/travel training
- Use of community resources/community integration
- Shopping/menu planning
- Housekeeping
- Sexual development/socialization skills
- Physical health maintenance
- Assertiveness/self advocacy training
- Responsible to coordinate evacuation and ensure consumers’ safety in emergency situations (i.e., fires, fire drills). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.
- Responsible for all necessary written documentation including:
- Functional assessments; initialed and updated
- Medication updates
- Progress notes
- Quarterly service plans
- Completion of progress reports and other assigned paperwork
- Assist consumers in planning and coordination of recreational/social activities. At times this may require escorting consumers to these activities and/or participate in moderate physical activities as part of this task.
- Responsible for the maintenance and updating of all consumer files on a monthly basis.
- Attend all area case management meetings.
- Responsible for immediate reporting and documentation of all incidents to immediate supervisor and/or the Deputy Director of MHS and documentation of the incident report within 24 hours.
- Responsible for crisis intervention, providing incident reports and follow-up as required.
- Participate in consumer meetings and conduct all 30-day follow-ups on discharged consumers.
- Must be able to transport self to various sites.
- Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.
- Ability to count, add, subtract, and manage money.
- Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.
- If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the techniques taught in each area a required function of the position;…
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