Director, Guest Experience & Fan Engagement
Listed on 2026-10-10
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Hospitality / Hotel / Catering
Event Management & Planning
New York Racing Association seeks a Director of Guest Experience to lead hospitality strategy at Belmont Park and Saratoga Racecourse. You will shape fan interactions from arrival to departure, guiding a dynamic team to deliver world‑class service and brand consistency across venues.
The role requires strategic leadership, executional excellence, and a track record of improving guest satisfaction and operational efficiency in sports/entertainment settings.
This role is for the Director, Guest Experience & Fan Engagement role at New York Racing Association.
The following position is for a Director, Guest Experience & Fan Engagement with New York Racing Association.
Our organisation is growing, and we are hiring a Director, Guest Experience & Fan Engagement in Elmont, NY, United States.
This position is for the Director, Guest Experience & Fan Engagement role at New York Racing Association.
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