Retail Brand Ambassador

Overview

Retail Brand Ambassador at New York Islanders. Part-time role promoting our brands and ensuring guests have a memorable shopping experience at UBS Arena and Northwell Pro Shop.

• Greet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotions
• Operate cash registers, handle payments, and issue receipts accurately; greet and sell Islanders merchandise to our guests
• Maintain visual merchandising standards, restock shelves, and ensure displays are clean and appealing
• Support game-day operations including high-volume sales before, during, and after NHL games and events
• Assist with inventory control, including tagging, organizing stock, and conducting regular counts
• Process returns and exchanges in line with store policies
• Promote a fun, fan-focused shopping experience in keeping with the team’s brand and values
• Adhere to all store safety and security protocols
• Experience in skate sharpening and other hockey equipment is a plus

• Excellent communication and customer service skills
• Ability to adapt to different guest interactions and situations
• Willingness to learn and be able to work well within a team
• Punctuality and reliability are a must
• Outstanding and welcoming personality and work ethic
• Flexible schedule and ability to work nights, weekends, and holidays
• Previous experience in retail and knowledge of Retailcloud POS system is a plus
• Ability to walk, stand and sit for long periods of time
• Ability to lift and/or move up to 25 pounds

• Must be available to work at both UBS Arena & Northwell Health Ice Center

• Flexibility:
  Switch gears on a moment’s notice and adapt to shifting priorities
• Motivation:
  Leverage your personal skills to drive results and influence success
• Autonomy:
  Manage your time, work independently, and prioritize tasks
• Collaboration:
  
  Liaise with cross-functional internal teams and establish positive relationships
• Creativity:
  Think outside the box, bringing innovative ideas to the table
• Accountability:
  Take ownership of your work
• Conflict Resolution:
  Show off your problem solving and decision-making skills

• Expanding your experience with an iconic NHL franchise in our quest for a 5th Stanley Cup
• Experience and growth in the sports industry

The New York Islanders are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Entry level

• Part-time

• Sales and Business Development