Temporary Sales Associate

The Temporary Sales Associate is a key member of our retail team, responsible for delivering exceptional customer experiences while driving sales results. The role requires a hands‑on approach to clienteling, product knowledge, and store operations.

• Align daily actions with company objectives and store metrics.
• Build and maintain personalized relationships with customers, using Coach’s selling and service expectations.
• Present a polished appearance consistent with Coach’s Guide to Style.
• Provide in‑depth product knowledge, including features, benefits, and pricing.
• Cross‑sell and encourage product add‑ons that meet customer needs.
• Read customer cues to tailor the approach and address individual buying preferences.
• Follow up with customers to support purchase completion and relationship growth.
• Contribute to overall store financial results through adaptive selling techniques.
• Leverage Coach’s tools and technology to support clienteling.
• Promote teamwork and a collaborative store environment.

• Complete daily operational tasks—cleaning, visual merchandising, and stockroom organization—without compromising service quality.
• Maintain a clean and tidy sales floor at all times.
• Recycle inventory on the sales floor as needed and support the stockroom supply chain.
• Assist with cash‑wrap for purchases, returns, exchanges, and Found Orders.
• Process customer transactions efficiently, including purchase, return, exchange, and Found Order.
• Adhere to all retail policies and procedures, including POS, asset protection, and cash‑wrap standards.

• Drive for Results
  :
  Consistently exceed goals and push self and others for results.
• Customer Focus
  :
  Dedicate to meeting expectations and maintaining trust.
• Creativity
  :
  Generate innovative ideas and connect disparate concepts.
• Interpersonal Savvy
  :
  Build rapport and navigate high‑tension situations with diplomacy.
• Learning on the Fly
  :
  Quickly adapt to new challenges and experiment for solutions.
• Perseverance
  :
  Persist until goals are achieved despite setbacks.
• Dealing with Ambiguity
  :
  Comfortably handle uncertainty and make timely decisions.

Experience: 1–3 years of sales experience in a luxury retail environment; current knowledge of fashion trends and competition.

Education: High school diploma or equivalent; college degree preferred.

Technical: Cash register systems, iPad/laptop, Mobile POS, Internet, walkie talkie, and price sheet reading.

Physical: Ability to work at a fast pace, maneuver the sales floor and stockroom, lift up to 25 lb (occasionally up to 50 lb) for product shipments.

Schedule: Flexible availability, including nights, weekends, holidays, and high‑traffic periods.

Coach is an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, ethnicity, disability, or any other protected basis identified by law.

Applicants and employees with disabilities or religious beliefs should contact Tapestry People Services at or email ore for reasonable accommodations.

Base Pay Range: $18.00–$22.00 hourly.

Benefits include health, dental, vision, life and disability insurance, 401(k), paid time off, and employee discounts. Additional incentive compensation may also be provided.