Member Relationship Specialist Elmwood Park
Job in
Elmwood Park, Bergen County, New Jersey, 07407, USA
Listed on 2026-10-11
Listing for:
North Jersey Federal Credit Union Inc.
Full Time
position Listed on 2026-10-11
Job specializations:
-
Finance & Banking
Financial Sales, Banking Operations, Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Member Relationship Specialist [Elmwood Park]Full Time 30-39 Hour Elmwood Park Branch, Elmwood Park, NJ, US
30+ days ago Requisition
Salary Range: $47,840.00 To $54,080.00 Annually
Description
Job Role / Responsibilities:- Responsible for Providing Exceptional Service
- Meets or exceeds established monthly referral and sales goals for loans, membership, and deposit growth.
- Process teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.)
- Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
- Process assigned reports and/or job duties in an accurate and timely manner.
- Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc.
- Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc.
- Accurately process transactions and new account openings in a timely and professional manner
- Maintains current Credit Union products and service knowledge.
- Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them.
- Evaluate the needs of potential members and offer appropriate financial products and services.
- Must process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing.
- Explain the loan process to include loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc.
- Actively cross-sell/educate on Credit Union products and services by analyzing credit bureau reports.
- Complies and maintains current knowledge of all Credit Union policies and procedures.
- At least 1 year of cash handling experience.
- At least 1 year of teller experience in a financial institution.
- At least 2 years of customer service experience.
- At least 2 years of sales experience in a financial institution with individual sales goals
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