Student Success Coach

Student Success Coach

Location: Elon University Campus

Title: Student Success Coach

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: Student Life

Department: Student Success and Retention

Student Success Coaches play a pivotal role in achieving Elon's student retention, persistence, and graduation goals. By fostering strong interpersonal relationships and implementing data‑informed interventions, Success Coaches encourage each student's retention and persistence to graduation while enhancing each student's holistic academic, social, and personal success. Success Coaches report directly to the Assistant Dean for Student Success and Retention while providing secondary support (and reporting) to the Executive Director of Elon's Koenigsberger Learning Center.

As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best‑run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.

Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities.

Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.

• 28 annual days off, including holidays and vacation.
• Immediate tuition remission for undergraduate courses.
• Tuition remission for approved graduate‑level courses after 12 months of employment.
• Retirement plan with an 8 percent contribution from the university.
• Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
• Free use of campus fitness facilities.
• Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
• Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.

Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.

• Master's Degree in Higher Education, College Student Personnel, or related field.
• Previous experience in student retention management, advising, coaching, or a related role in a higher education setting.
• Previous experience using student information systems and other technology tools.

• Coaching certification in academic success coaching, higher education coaching, college career coaching, or other related field.

• Retention and Graduation Focused Success Coaching
  • Maintain a highly interpersonal and interactive caseload of students identified based on evidence‑based factors linked to their personal retention, graduation, and overall student success at Elon.
  • Provide initial outreach and on‑going active support to identified students, including monitoring each student's academic, social and personal progress while providing…