Program Assistant, Elon in NYC

Position Title

Program Assistant, Elon in NYC

• Position Type:
  Temporary
• Days Per Week:
  Monday - Friday
• Hours Per Week: 40
• VP Area:
  Office of the Provost and Academic Affairs
• Department:
  Global Engagement

This position reports to the Director of Study USA and provides on‑ground support for students participating in Study USA NYC, a summer program based in New York City. The role serves as the secondary point of contact for student assistance and program coordination. In addition, the position supports alumni engagement and collaborates with the Student Professional Development Center (SPDC) to facilitate networking opportunities for students and alumni in the NYC area.

The 10‑week program runs from May 24 to Aug 1, 2026. The candidate will live full‑time in NYC from May 26 to Aug 1. Evening and weekend work are required. The position also assists the NYC faculty director and the Study USA director in creating a robust program calendar for students, starting February 2nd (virtually). The program assistant is housed with the program participants in a residence hall and will receive an NYC OMNY transportation card for the duration of the program.

Mandatory training in Elon's Student Life, Student Care and Outreach, Title IX, the Clery Act, and Inclusive Excellence policies and protocols is provided before the program’s start date.

This position is compensated and includes free NYC housing.

• SUPPORT FOR ELON IN NYC STUDENT PROGRAM
• Serve as primary contact for student concerns and well‑being for 20‑30 students enrolled in the Study USA NYC summer program.
• Coordinate with the Office of Student Care and Outreach to address student care and conduct issues. Refer students to appropriate resources to manage health and well‑being.
• Provide crisis management and 24‑hour on‑call support in the case of emergencies, assisting the NYC faculty director on the ground and escalating concerns to proper resources.
• Work with the Study USA Coordinator and the NYC faculty director on creating a robust program calendar in the spring, leading up to the summer.
• Connect with campus partners in the spring for assistance with creating a community service event (Kernodle Center), a wellness event (Health), a professional development event (SPDC), and events with alumni (Office of Alumni Engagement).
• Communicate with providers and manage all logistical aspects of Study USA NYC programming and course‑related excursions (e.g., confirm reservations, coordinate travel, buy tickets).
• Communicate with students weekly through emails and Group Me messages about the schedule of events, including any changes and things they need to know beforehand. Assist with move‑in and move‑out.
• Participate in on‑ground orientation and course‑related programming as needed.
• Engage with the academic course material at the NYC faculty director’s discretion and attend weekly class sessions.
• Maintain fiscal responsibility and compliance with university purchasing policies when using an Elon purchasing card to acquire tickets, meals, and program supplies.
• Maintain consistent communication with the Study USA Director through weekly check‑ins, phone calls, and emails.
• Communicate with the respective Elon internship director in the event of an issue related to a student’s internship.
• Help students who arrive in NYC without an internship; work with the Assistant Director of Career Services for Study USA & International Students on the best ways to support these students in identifying an internship site.
• ACTIVELY ENGAGE WITH ALUMNI
• In partnership with the Office of Alumni Engagement, help coordinate events for students and alumni to meet each other. This includes liaising with the NYC alumni chapter and its members to plan and attend events such as Yankee Game outings, off‑Broadway plays, and other activities.
• Support student professional development by creating and facilitating 3 Lunch and Learns with alumni and the annual student and alumni networking event co‑run with the SPDC.
• Facilitate the ‘Take an Alumni to Coffee’ gift card program.
• Keep track of all events with alumni and record the number and names of alumni that attended each…