OEM Sales Manager

Overview

OPW, part of the Clean Energy & Fueling segment of Dover (NYSE: DOV), is a global leader in fluid-handling solutions. Since 1892, OPW has provided innovative loading/unloading systems, valves, gauging devices, tank-monitoring systems, automated storage-terminal controls, regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for cryogenics and industrial gases. OPW also develops touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals.

OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices worldwide.

OPW Propane Energy Solutions (PES) is your premier choice for alternative fuel solutions. With extensive expertise in gas flow and control products, PES supports LPG and NH3 products and emerging formats like Bio LPG. PES offers solutions for storage, transportation, and filling stations with a focus on quality, performance, and cost-effectiveness, backed by technical and sales support. For more information on OPW s Propane Energy Solutions, please visit our website:
OPW Propane Energy Solutions
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Department: Sales Reports To: Director of Sales Location: Elon, North Carolina Work Location: United States

The OEM Sales Manager plays a key role in supporting, maintaining, capturing, and growing OEM market share and revenue for RegO products in the propane industry. This individual serves as both a technical expert and relationship manager, providing training, sales support, and strategic growth initiatives to strengthen partnerships with existing OEM customers while identifying and developing new business opportunities.

The ideal candidate is hands-on, solutions-focused, and highly collaborative while able to balance customer needs with internal coordination across engineering, production, planning, and customer service.

Support, maintain, capture, and grow OEM market share and revenue by providing outstanding service, innovative solutions, and proactive business development.

• Collaborate effectively across departments (engineering, quality, production, planning, and customer service) to ensure OEM customer needs are met.
• Partner with Quality to manage and resolve customer issues quickly and thoroughly, ensuring corrective actions are implemented.
• Work with Production and Planning to address delivery or supply issues with urgency, maintain consistent customer supply, and avoid stockouts.
• Partner with Engineering to manage customer requests and new product development from concept to launch, including providing specifications, flow rates, pricing, volumes, and go-to-market strategy.
• Collaborate with Customer Service to ensure accurate pricing, order tracking, and prioritization during delivery challenges.

Support

• Provide technical training and field support to OEM customers as needed.
• Address and resolve customer issues quickly and effectively.
• Support OEM sales teams by answering questions and assisting in field inquiries.

Maintain

• Manage existing OEM accounts, ensure satisfaction, and identify opportunities to increase volume.
• Conduct quarterly customer visits following the 80/20 rule to prioritize key accounts.
• Support and attend customer events and meetings.
• Lead monthly customer forecast/SIOP meetings to align product demand and supply planning.

Capture

• Identify and pursue new OEM business opportunities within current or emerging markets.
• Conduct site visits to qualify prospects using the Dover  Know Your Customer  procedure.
• Develop competitive pricing strategies and estimate annual volume/revenue potential.
• Collaborate with internal teams to support customer qualification and pricing processes.

Grow

• Partner with engineering to develop or enhance products that expand market presence (e.g., introducing features like locking hand wheels on NH3 nurse tank valves).
• Drive innovation through customer feedback and industry insight.
• Act as the voice of the customer to support new product initiatives and applications.

• Strong technical aptitude and ability to communicate complex product information…