Custodial Site Manager; Elsmere

Custodial Site Manager (Elsmere) at The Facilities Group

Ohio Custodial Management (OCM) provides a comprehensive suite of janitorial and maintenance services to a variety of industries, including distribution, healthcare, education, logistics, finance, commercial, and industrial facilities. Our principle of providing best‑in‑class service guides how we treat our clients and forms the foundation of our company culture. We believe in creating an empowering professional environment with a sense of community and opportunity.

City: Elsmere
State: Kentucky
Workdays: Monday – Friday
Shift

Hours:

Day Shift (primarily, though some flexibility is needed)

As Site Manager you will oversee all janitorial aspects at the assigned facility, including managing, training, supply ordering, disciplining, hiring, and other duties as needed. You will ensure the smooth running of operations and be responsible for your own set of janitorial duties. The Site Manager also ensures customer satisfaction by assisting in meeting quality assurance goals and deadlines. You will foster a safe work environment that encourages janitorial staff members to comply with the company’s policies and procedures.

• Lead the account by ensuring the day’s scope of work gets done.
• Ensure that the assigned janitorial duties are completed.
• Enforce work standards for janitorial employees in accordance with company practices.
• Monitor, measure, and report to the Operations Manager on the daily performance of the account.
• Effectively communicate daily assignments to the janitorial staff.
• Follow guidelines for proper maintenance of all equipment.
• Problem‑solve and troubleshoot as needed.
• Ensure that health and safety rules and regulations are adhered to at all times and all matters relating to this area are dealt with effectively and efficiently using the resources within the company.
• Ensure that training needs are met for current and future demands of the account.
• Maintain housekeeping standards to ensure a clean and safe workplace.
• Respond to customer complaints ensuring proper handling to achieve excellent customer satisfaction.
• Other duties, as assigned by manager.

• At least 3 years of janitorial experience. (Required)
• At least 3 years of supervisory experience. (Preferred)
• Experience operating a forklift is preferred.
• Will have to complete a forklift train‑the‑trainer course and be responsible for training your staff.
• Possesses a positive attitude and works well with other team members.
• Works well unsupervised.
• Good verbal and written communication skills.
• Follows direction and asks questions when needed.
• Proficient using computers and MS Office Products (Word, Excel, Outlook).
• Authorized to work in the U.S. – We use E‑Verify.

• Medical, Dental, and Vision Insurance.
• Matching 401(k).
• Paid Vacation.

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team (614) 443‑0291.

Mid‑Senior level

Full‑time

Management and Manufacturing

Facilities Services