Site Supervisor

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory’s business needs.

What you will do. The position leads the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service. Includes: ordering lab supplies, chemicals and consumables for POU areas, stockroom management, track lot numbers and expiration dates, material handling, driving forklift as needed. Use both Thermo Fisher ordering and inventory management systems as well as customer’s system (SAP).

Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. Deliver on committed contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews. Act as liaison between customer and Thermo Fisher Scientific;
Coordinate onsite vendor escorting and customer visits Write and implement SOPs, conduct site inspections, and ensure completion of annual physical inventory Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations.

Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively May perform other responsibilities as assigned by management Competitive base salary reflecting the role’s responsibilities, including holiday and occasional weekend work to support the customer’s business needs.

High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered., 4+ years of experience in managed services in a laboratory setting, including reagent preparation and chemical handling required Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture;
Basic understanding of employment/labor law regulations. Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific’s values, including confidentiality. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Basic chemical knowledge including chemical handling,…