Logistics Coordinator

About the Role

At DS Smith, we are looking for a proactive and customer-focused Logistics Coordinator to join our team in Ely. This is an exciting opportunity to play a key role in ensuring the smooth coordination of logistics operations while delivering exceptional service to both internal and external customers.

As Logistics Coordinator, you will be responsible for managing deliveries, liaising with hauliers, supporting production and sales teams, and ensuring all logistics activities are completed accurately and efficiently. You will thrive in a fast-paced environment where communication, organisation, and attention to detail are essential.

What You'll Be Doing

As Logistics Coordinator, you will:

• Coordinate and manage daily logistics and delivery schedules.
• Build and maintain strong relationships with haulage providers and customers.
• Attend daily capacity meetings and communicate any potential issues or delivery risks to the business.
• Monitor all scheduled deliveries and proactively resolve any challenges.
• Provide outstanding customer service, ensuring communication is timely, accurate, and professional.
• Ensure all in-house logistics documentation is maintained, accurate, and presented in a standard format.
• Produce detailed daily handover reports for the Logistics Manager.
• Work closely with Sales, Production, Manufacturing, and Account...