SAP Program Director; Medical Devices

Birlasoft is seeking a world-class Program Director to lead and manage key engagements with our North American SAP practice. A successful candidate will be part of a top-notch program management team with experience delivering large-scale and complex enterprise-level solutions. This key role will also focus on SAP Practice initiatives and next-generation delivery processes.

• Responsible for overall management and delivery to customers of all projects under a SAP program
• Manages delivery of programs in a manner that ensures customer satisfaction
• Provides overall team leadership for the program
• Manages day-to-day activities and provides leadership to project teams, and provides overall coordination of off-shore resources in conjunction with his off-shore management counterpart
• Defines and manages the overall program scope, approach and plan
• Ensures that projects within the program are completed on time and within budgeted cost and profitability targets.
• Mentors and develops leadership talent of project managers and team members as required
• Drives end to end program implementation involving interaction with multiple stakeholders
• Establishes executive level and operational level client relationships; and understands their concerns, challenges, and goals
• Manages client expectations, provides updates to senior management, participates in steering committee meetings
• Anticipates issues and needs of the customer related to the program and addresses them proactively

• Minimum of 20+ years SAP-related Work Experience with some large business transformation projects
• S/4
  
  HANA implementation experience is a must. Experience with Hybris Commerce and SAP Sales/Service Cloud will be good to have
• Experience as SAP Project Manager for multiple, full life-cycle implementation projects with at least one global template rollout project involving multiple countries and life sciences / medical devices client
• Experience of working in an off-shore / on-shore model
• Detailed knowledge of the SAP Activate methodology and Solution Manager
• Extensive experience working for a Tier 1 or comparable systems integrator in SAP delivery-focused leadership roles
• Demonstrated ability to lead and manage multiple stakeholder groups through the life-cycle of a project / program - i.e., client, consultant, 3rd party (SAP or another vendor)
• Excellent verbal and written communication skills; and ability to communicate effectively with client business and IT leadership
• Proficiency developing high-level and detailed program and project level activity/task work plans, schedules, staffing plans, and work-effort estimates
• Proficiency in scope and scope change management, issue and risk management, and status reporting (executive level and team level)
• Experienced in sales / pre-sales activities - i.e., lead qualification and development, team sales, partnering with other solution providers, RFI / RFP (bid) responses, bid response presentations to customers

Primary Skill:
Workflow

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Other

Industries: IT Services and IT Consulting

Location:

Cleveland, OH

Salary Range: $ - $