Associate.Quality Assurance

Job Location:

Taylor Street - Elyria, OH, Position Type:
Full Time, Salary Range:
Undisclosed, Job Shift: Day

• Assist Quality personnel with investigations of nonconformances, customer complaints, and production-related quality issues.
• Coordinate and manage the concession process from initiation through final disposition, ensuring all required documentation and approvals are completed.
• Review concession requests for completeness, supporting documentation, and required approvals.
• Track concession approvals, expiration dates, and required follow-up actions, and escape overdue or expired concessions as appropriate.
• Coordinate and perform inspections of returned products associated with RMAs.
• Inspect returned products to determine the nature and extent of reported issues and document inspection findings.
• Evaluate returned products against applicable specifications, drawings, work instructions, and acceptance criteria.
• Ensure RMA inspection results are accurately documented and linked to the applicable complaint, NCR, CAPA, or other quality record, when required.
• Assist with root-cause analysis, investigation, and corrective action activities.
• Maintain accurate and timely records related to concessions, RMAs, inspections, nonconformances, and product dispositions.
• Assist with the collection, organization, and presentation of quality data required to support internal audits, customer audits, and regulatory assessments.
• Provide support during customer complaint investigations, including gathering product, process, inspection, and historical quality information as needed.
• Utilize the Information Center and applicable company systems to retrieve product, process, quality, and historical information.
• Ensure strict compliance with established Quality Management System procedures, work instructions, and applicable quality and regulatory requirements.
• Complies with Good Documentation Practices
• Adheres to all safety policies and contributes to the achievement of safety goals & objectives
• Provides ideas and actively participates in the implementation of written suggestions for continuous improvement
• Effectively utilizes time, energy and resources to meet delivery goals
• Maintains housekeeping standards in accordance with 5 S principles
• Complete all required training applicable to assigned position
• Exhibit positivity, flexibility, creativity, and a willingness to take on new responsibilities as requested or required

• Associate degree or equivalent
• One year’s experience as QA Associate or equivalent
• Ability to read and calculate fractions, decimals and geometrical calculations
• Knowledge of Metrology and Calibration systems.
• Ability to use precision tools and gauges in extensive layout situations on complicated parts and/or products
• Ability to make electrical measurements; knowledge of electrical parts and processes
• Effective communication skills
• Ability to work under minimal supervision
• Must have physical ability and manual dexterity necessary to perform the duties pertaining to job

An Equal Opportunity/Affirmative Action Employer –M/F/Disabled/Vet