Retail Sales Associate

Join to apply for the Retail Sales Associate - 3201 role at First Cash
.

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$11.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $7.16 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of active, full-time service; additional week (40 hours) of vacation after one year; two weeks (80 hours) of vacation on each anniversary date thereafter; 120 hours after five years.
• Sick/Personal: 8 hours after 6 months of employment; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts available on the first day of active employment.
• Tuition Reimbursement with First Cash Education (allowing UP TO $2,000 per semester) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto-enrollment in the First Cash 401k program after six months of employment
• Access to the First Cash Pet Insurance program

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The position offers an hourly wage plus commission based on productivity; the actual pay depends on location, qualifications, and experience.

The following is a representative list of duties and may not be all-inclusive; other duties may be assigned as needed.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Processes sales and loan transactions in accordance with policies and procedures.
• Handles cash and negotiable items per policies and procedures.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers and demonstrates respect and effective communication.
• Partners with all employees to create a positive and memorable customer experience.
• Completes required training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, climbing, etc.) as required by law.
• Ability to work with firearms and become firearms certified.
• Employees may assist customers on exterior of the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Must have the ability to…