Install Helper

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Position Title: Install Helper (Residential/Light Commercial)

Reports To: Field Supervisor or General Manager or Lead Installer

Status: Full-time, Regular position

Category: Installation

Location Name: Geisel

Location Address: 633 Broad St. Elyria, OH 44035

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT!

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Our Top Technicians earn over $80,000
• Generous PTO provided
  • 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
  • 29 paid days off after your 2nd year of employment
• Ready to get out of your work truck? We have ample advancement and career‑growth opportunities available across the U.S.
• Hold on to more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• Company‑provided smartphone, tablet, uniform plan, and tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best‑in‑class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company‑paid employee Life Insurance with options for YOU and your Family!
• Short‑term and Long‑term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as:
  Legal advice, pet insurance, and health advocacy programs

Assists the Installer or Lead Installer in the installation of residential and/or light commercial HVAC equipment and accessories. Work is performed under direct supervision.

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
• Assists with the installation of heating, air conditioning, ventilation and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
• Assists in the installation of ducts and duct fittings
• Performs duties so as to deliver excellent customer service and sustain high levels of customer satisfaction
• Assists in the delivery and removal of equipment needed to complete the installation work
• Assists the Installer or Lead Installer in ensuring company property, vehicles and tools are being properly used, maintained and properly accounted for
• As needed or required, completes all paperwork in a neat, accurate, thorough and timely manner
• Represents the company professionally, honestly and ethically in all business matters and concerns
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
• Performs similar/other duties as needed or assigned
• Regular, reliable attendance

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective safety guards, devices or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devices or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform acts that may endanger the safety or well‑being of others
• Does not engage in any pranks, contests or rough boisterous behavior
• Works in…