Police Communications Dispatcher

THE CITY OF EMERYVILLE/MANAGEMENT OF EMERYVILLE SERVICES AUTHORITY (MESA)

INVITES CANDIDATES TO APPLY FOR THE POSITION OF

POLICE COMMUNICATIONS DISPATCHER

Salary Range from $7,764 - $9,438 monthly

The Emeryville Police Department is accepting applications for Entry and Lateral Dispatchers.
This position is open until filled.

About Emeryville:
Emeryville is located at the heart of the San Francisco Bay Area. The City is centrally located and accessible, resting at the east landing of the Bay Bridge and bounded by Interstate freeways 80, 880, and 580. Its central location is the gateway to an extensive region that includes all major northern California cities, businesses, and universities. The City is proud of its reputation as a leader in community development, cutting edge programs, and progressive approaches to organizational issues.

Emeryville has evolved from an industrial environment to a retail/technology community. The city and school district share a magnificent state-of-the-art school and community center complex, and the City is forging a new vision through its General Plan Update.

About the Department:
The Emeryville Police Department is a proactive, professional, public safety organization that prides itself on its thoughtful interactions and unwavering support with/for the community. The Department’s culture preserves a family atmosphere while maintaining its professional status, which strongly emphasizes a collaborative approach to problem-solving. In addition, to the basic services such as patrol and dispatch, the Emeryville Police Department provides special services such as traffic, bicycle, foot patrol, K9, field evidence, investigations, youth diversion, crime analysis, and other services.

Members of the Department pride themselves on being an organization that is respected by law enforcement peers and fully responsive to the public safety needs of the community. There is a strong commitment and dedication to making the City of Emeryville a safe environment to live and work.

The Emeryville Police Department prides itself on providing a level of service that is unsurpassed. Each member of the Department is expected to live up to a unique "Statement of Values."

About the Position:
The 9-1-1 Dispatch Center provides a full array of public safety communications services for Police, Fire, and EMS on a 24-hour, 7-day basis. The Police Communications Dispatcher receives and transmits routine and 9-1-1 emergency telephone and radio calls, dispatches required personnel and/or equipment; performs responsible clerical work of moderate complexity; operates various dispatch center equipment including computer terminals; maintains equipment; and performs related work as required.

Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatcher Basic Course is required within 12 months of hire and is a condition of passing the probationary period. The City of Emeryville Police Department will send employees to the course unless they are already in possession of the POST certification.

The Ideal Candidate will Possess the Knowledge, Skills, and Abilities to:

• Answer 9-1-1 emergency and routine calls for service
• Dispatch appropriate personnel to location or incident scene
• Respond to needs of officers involved in law enforcement related activities
• Maintain composure during incident period and prioritize tasks according to importance
• Relay information to other agencies and coordinate mutual response radio traffic
• Operate a variety of equipment such as:
  Computer Aided Dispatch (CAD) system, record management system (RMS), personal computer, on-line computer terminal, vehicle, multiple-line telephone and police radio
• Assess situations and make appropriate decisions consistent with established guidelines and training
• Maintain accurate department and law enforcement records and files
• Research and compile data and prepare reports of reported emergencies, equipment dispatched, and/or position of emergency
• Act as first line answering point for the department and respond to requests from the public
• Work various hours including rotating shifts, weekends, holidays, and overtime as…