Reservation Group Coordinator

Property Description

Hilton Garden Inn San Francisco - Oakland Bay Bridge is a prestigious hotel located in Emeryville, California, offering exciting job opportunities for hospitality professionals seeking to be part of a thriving team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and top‑notch amenities. The hotel boasts a prime location near San Francisco and the Oakland Bay Bridge, making it a popular choice for both business and leisure travelers.

As a team member, you will have the opportunity to work in a dynamic and fast‑paced environment, providing outstanding service to guests from diverse backgrounds. Hilton Garden Inn San Francisco - Oakland Bay Bridge values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded.

Join Our Team as a Reservation Group Coordinator! Are you detail‑oriented, organized, and passionate about delivering exceptional guest experiences? We're looking for a Reservation Group Coordinator to join our dynamic hospitality team! In this pivotal role, you'll be the key connection between our sales, events, and front office teams—ensuring every group reservation runs smoothly from start to finish. You'll handle room blocks, reservations, and guest details with precision and care, providing exceptional service that reflects our commitment to excellence.

The ideal candidate thrives in a fast‑paced environment, communicates effortlessly with clients and colleagues, and takes pride in accuracy and efficiency. If you're ready to grow your hospitality career and play a critical role in creating memorable stays, we'd love to have you on board!

• Manage group rooming lists, reservations, and billing details.
• Communicate with clients and internal departments to ensure flawless group experiences.
• Process group changes, cancellations, and special requests.
• Monitor inventory to optimize room block utilization.
• Prepare and distribute reports for group status and pick‑up.
• Maintain accurate records in the property management system.
• Provide exceptional customer service to internal and external guests.
• Support the Reservations and Sales teams as needed.

• Previous hotel or reservations experience preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and property management systems (Opera or similar).
• Ability to work collaboratively across departments.
• Strong customer service mindset and professional demeanor.
• Bachelor's degree or equivalent hospitality experience preferred.

• Multiple tiers of medical coverage
• Dental & vision coverage
• 24/7 Teledoc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401K match

USD $22.50 - USD $24.50 /Hr.

Entry level

Full‑time

Other

Restaurants

Davidson Hospitality is an equal opportunity employer. EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.