Carts Attendant

Join to apply for the Carts Attendant role at IKEA

WHAT YOU'LL BE DOING DAY TO DAY

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will provide loading/unloading services, maintain shopping tools, assist customers, and support in other service areas as needed. You will contribute to a culture that embraces diversity and a positive customer experience.

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in FSHO, provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 50% of the time.

JOB TYPE – Permanent, Part-time
BENEFITS ELIGIBLE? Yes
HOURS – 12-20 hours per week. Must have completely open working availability from Mondays, Fridays, Saturdays & Sundays between the hours of 9:00AM to 10:00PM.
Starting rate/salary: 19.90 USD

• Generous paid time off, holiday and sick time
• Wisely Pay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• Kinder Care tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (Must work minimum of 20 hours per week)
• A fun and inclusive work environment!

• Seniority level:
  Not Applicable
• Employment type:
  
  Part-time
• Job function:
  Customer Service
• Industries:
  Retail

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