Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next.

This multi‑year roadmap focuses on innovation, client experience, and sustainable growth, designed to elevate how we work, serve, and lead in our industry. We are curious, creative, and always on the move, and if you embrace challenges as opportunities to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and finances, building client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

We invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Additional benefits (Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan) with eligibility requirements

to checkout all available benefits.

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections guide how we work together. We create an environment where everyone feels safe to bring their authentic self to work every day and feel like they belong as part of a larger team. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists, surrounded by colleagues who are committed to helping each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.