Front Office Administrative Assistant

Front Office Administrative Assistant at Heartland Dental

Join our team at Quail Run Dental Care to support the business and clinical needs of our practice.

Heartland Dental believes in exceptional lifetime care for patients and fosters a culture of teamwork and learning. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties: answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, verify benefits, and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training to develop your full potential.
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience and unlimited growth potential.
• Access to on‑demand Daily Pay.

Quail Run Dental Care is a unique community‑focused office.

• Join a 7‑person team that thrives on collaboration, communication, and community.
• Easy‑going, kind, family‑oriented atmosphere.
• Full‑time;
  Monday‑Thursday 7:30‑5:00; long weekends.
• Competitive pay based on experience and skill set.
• Location:
  
  2003 E Quail Run Rd, Emmett, Idaho 83617.

• Experience working in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI for job functions; HIPAA training required.

• 1+ years in a dental setting.
• 1+ years with insurance billing and accounts receivable.
• Experience with Dentrix or similar dental software.
• Flexible and adaptable to change.
• Competent in accounts receivable and strong insurance knowledge.

• Perform essential duties with or without accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds.
• Availability for virtual training sessions (or in‑person) periodically.
• TB test required for all new hires in dental office positions (except FL & TN).

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors across 39 states and the District of Columbia in more than 1,800 dental offices.

At Heartland Dental, we’re committed to diversity and inclusion and provide all employees and applicants with protection under federal, state, and local laws affording equal opportunity in employment.