Patient Care Coordinator

Job Type

Full-time

912 S. Washington Ave., Emmett,

Full-Time, Monday - Friday during clinic hours

$17 - $19 per hour

Health, dental, and vision insurance; 401(k) with employer match; PTO; wellness perks

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech‑savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection while creating a welcoming clinic environment. Full training and mentorship are provided, making this ideal for experienced medical receptionists and newcomers to healthcare.

• Greet and check in patients, creating a friendly and professional first impression
• Manage physical therapists' schedules using our scheduling software
• Collect co‑pays, co‑insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team‑oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast‑paced clinic
• Reliable and punctual
• Customer service or office experience preferred

Apply BELOW