Groomer, Petsense

Overview

Join to apply for the Groomer, Petsense role at Petsense by Tractor Supply
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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics and grooming styles and techniques.

• Deliver world class customer satisfaction
• Answer phone and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations
• Book appointments and greet pets as they come in
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing/grooming procedures as outlined
• Clean ears, clip nails and perform other needed services
• Adhere to customer instruction of clipping pattern desired
• Clip dog’s hair according to determined pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coat
• Talk to live animal, or use other non-physical techniques to keep animal calm
• Complete and maintain customer and company forms
• Observe all safety rules and procedures and adhere to safety standards
• Sweep, vacuum, clean and sanitize cages, tubs and other cleaning as needed to maintain standards
• Assist in store operations as needed

• Experience:
  
  Minimum of 1-year experience grooming/styling pets. Must be comfortable working with dogs and cats. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.
• Education:
  
  High school diploma or equivalent. Successful completion of Paragon Level 1 & 2 training provided by Petsense. Any suitable combination of education and experience will be considered. Regardless of education level, associates must be able to read, write and count accurately.

• Operate and use all grooming tools and equipment including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products
• Ability to read, write, and count accurately
• Communicate effectively with customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write, and count to accurately complete all documentation
• Lift and carry pets generally weighing 0-50 pounds
• Work varied hours, days, nights, and weekends as business needs dictate
• Stand and walk for long periods of time
• Safely work around pets and pets’ waste

• Working environment is generally indoors with moderate noise
• Exposure to wet conditions, particularly when bathing dogs
• Exposure to cats and dogs of all sizes, breeds, and temperaments
• Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste
• Shifts vary but are typically no less than 4 hours and may exceed 8 hours
• Promote a safe and productive work environment and adhere to safety guidelines
• Indoor floors and outdoor lots are hard surfaces; lighting and temperature are adequate

• Move and transfer live animals, equipment, and merchandise weighing up to 50 pounds
• Stand and maintain a stationary position for up to 8 hours while grooming
• Move around the salon for 4-8 hours per day to groom animals, clean, and maintain the salon
• Utilize grooming instruments including shears and dryers
• Lift or reach merchandise overhead; bend, kneel, and squat to position oneself
• Operate store equipment such as computer and cash register
• Read, write, and count accurately to complete documentation
• Complete required training and maintain strong written and verbal communication with team and customers
• This position is non-sedentary and requires moving throughout store and outdoor areas

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. The Associate should perform all duties as assigned by his/her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We strive to offer meaningful, competitive, and sustainable benefits that support well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources for eligible Team Members.

Eligibility and offerings vary by role and plan requirements.