Donation Center Attendant II/Lead Site Attendant
Job in
Encinitas, San Diego County, California, 92023, USA
Listing for:
Goodwill Industries of San Diego County
Full Time, Seasonal/Temporary
position
Listed on 2026-01-01
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Join to apply for the
Donation Center Attendant II/Lead Site Attendant role at
Goodwill Industries of San Diego CountyAre you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! We live and breathe our Core Values of Creativity, Credibility, and Collaboration. As a mission-driven organization funded by resalable goods, we kept 10 million pounds of donated items from landfills last year.
Our reselling efforts support job readiness training and employment opportunities for individuals with disabilities and barriers to employment.
Position Summary
Accept donations on behalf of Goodwill at our donation centers, providing excellent customer service to donors.
Essential Functions
Open and close assigned donation sites according to department guidelines.Accept donations following established guidelines, greet donors, assist with donations, complete receipts, and thank donors.Maintain cleanliness and organization of the site interior and exterior.Complete daily administrative tasks, including counts, receipts, and tally sheets.Safeguard donations and property from damage and theft, treating all with respect.Communicate supply needs, safety concerns, and unusual situations to supervisors promptly.Safely load donations into bins and organize inside trailers.Assist truck helpers and drivers with loading donations if needed.Coordinate with Dispatch regarding product volumes and transportation needs.Perform miscellaneous duties as assigned.Handle customer service issues effectively or refer to management, notifying them immediately if needed.Assign tasks to on-site attendants and guide them in the absence of a supervisor.Train donation attendants and perform bag checks.Skills & Abilities
Education: High School diploma or GED preferred.
Experience: 6 months to 1 year customer service experience preferred; 1 year supervisory experience preferred.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Civic and Social Organizations
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