Tru Cooperative Customer-Focused Advisor

Join Tru Cooperative as a Customer-Focused Member Advisor in Enderby and enhance member experiences. This full-time role is perfect for professionals passionate about customer service and financial advice.

In this Member Advisor position, you'll be on the front lines of member interactions, helping to identify needs and offer tailored solutions. Your expertise will not only aid in resolving inquiries but also encourage members to adopt digital banking tools, creating a more accessible experience. By aligning your service with Tru Cooperative's mission, you will help build long-lasting relationships with the community.

Key Responsibilities:

• Serve as the first contact point for member inquiries

• Manage transactions for opening accounts and deposits

• Drive digital banking engagement among members

• Support branch targets and promote products effectively

• Participate in training and continuous professional development

Requirements:

• Minimum 2 years of customer service experience

• High School Diploma is necessary; further education is a plus

• Successful completion of internal certification program

• Demonstrated flexibility and a positive attitude

• Understanding of risk management principles

Bring your financial service expertise and interpersonal skills to Tru Cooperative’s Enderby branch.
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