Gas QC Inspector gb

Key Responsibilities

• Validate that all engineering work meets the required standards set by Gas Safety Regulations and Sureserve Compliance.
• Identify gaps in engineers' knowledge and provide feedback to line managers where additional training is required.
• Handle serious complaint jobs, visit sites, and document events, including poor workmanship, gas safety concerns, and CO risks.
• Upload photographic evidence via PDA, submit full reports, and provide recommendations after each visit.
• Ensure sufficient quality checks (QCs) are carried out across the area throughout the year to meet client needs and demonstrate that standards are being achieved.
• Ensure engineers comply with all health and safety requirements; all issued equipment must be fit for purpose and free from defects, including PPE, vehicles, and ladders.
• Conduct regular HSE checks with each engineer within the geographical contract area.

• Confidently engage with client representatives and communicate relevant information through the correct channels.
• Understand servicing, breakdowns, and installation work (where required) and identify ways to improve engineers' working practices.
• Recognise that honest reporting is essential for the development of engineers, the team, and the company.

• Resolve any reasonable issues raised by tenants or clients.
• Record and report unsafe or poor workmanship in a constructive and professional manner, ensuring sensitivity to avoid alarming tenants.

• Assess and mentor new starters and newly qualified engineers.

• Be self‑motivated and capable of working unsupervised.
• Assess issues effectively and bring them to a swift resolution.
• Work outside normal hours, extensive travel across business areas, or additional tasks may be required.

• Ensure agreed targets are met and management systems are regularly updated.
• Fully research and understand each client's contractual requirements.
• Actively seek industry updates and present these to the team during toolbox talks when required.