Credit Controller

Full details of the job.

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re‑imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward‑thinking, close‑knit relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future‑focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

To assist in managing and monitoring the credit accounts of clients, ensuring timely collection of payments and minimizing bad debt exposure. The Credit Controller will liaise with customers and internal departments to maintain accurate financial records and resolve any payment issues efficiently.

• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.
• Monitor customer accounts and escalate issues as needed.
• Assist in preparing aged debt reports.
• Support month‑end and year‑end financial processes.
• Build strong relationships with internal teams and customers.

• Proven experience in credit control within a fast‑paced, professional environment.

• Strong communication and interpersonal skills.
• Good organisational and time‑management abilities.
• Familiarity with accounting systems and Microsoft Office.
• Ability to work independently and as part of a team.
• Proficient in Excel, including basic formulas and spreadsheet management.
• Minimum of a diploma or certificate in Accounting, Finance, or Business Administration.
• A degree or professional qualification is desirable but not essential.
• Strong communication skills, both verbal and written, with confidence to liaise at all levels.

Office Based

Competitive

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform
• Flexible Benefits platform with ability to opt‑in to various insurances (level of seniority dependent & self‑funded at corporate rates) such as:
  • Critical Illness Cover
  • Cash plan
  • Cycle to work
  • Eye care
  • Dental

* subject to exceptions and business needs