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Senior Complaints & Member Enquiries Lead; Public Sector

Job in Enfield, Greater London, EN1, England, UK
Listing for: Enfield Council and Housing Gateway Ltd
Full Time position
Listed on 2026-01-10
Job specializations:
  • Government
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Position: Senior Complaints & Member Enquiries Lead (Public Sector)
A local government organization in Enfield is seeking a Corporate Complaints & Member Enquiries Manager. This role involves leading a dedicated team to improve complaint handling and enhance customer experience. The ideal candidate will have extensive public sector experience, strong leadership skills, and the ability to analyze data for improving services. A competitive salary package is offered, alongside a supportive work environment that values its employees.
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Position Requirements
10+ Years work experience
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