Shift leader, Manufacturing / Production
Listed on 2026-03-10
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Manufacturing / Production
Operations Manager, Operations Engineer
We are proud of our heritage and position as one of Europe’s largest specialist food companies, manufacturing and supplying authentic global foods which serve the chefs and owners of restaurants and takeaways, as well as a diverse range of consumers. With a strong portfolio of leading brands including Lucky Boat, Elephant Atta, Rajah, Green Dragon and Patak’s, our product range is as diverse as the people who chose to work here, and includes noodles, flour, rice, spices, sauces and oils.
We pride ourselves on our passion for food and people, where collaboration, diversity, and inclusion are integral in everything that we do. This is underpinned with our employee resource groups where members and allies help create an inclusive environment and special events are celebrated. Westmill is a place where no one feels like the new person for long and everyone has the chance to make a real difference to the business by being their authentic selves.
Opportunity
We are seeking a skilled Shift Leader to support day to day operations within our Enfield site. You will act as the first point of contact for operators and technicians, escalating issues when required and working closely with the warehouse team. You will support labour planning, contribute to continuous improvement activity and assist with staff training, SOP updates and performance reviews.
You will complete work orders, input OEE data and provide clear shift handover reports. Maintaining GMP, supporting audit readiness and ensuring safe systems of work are essential parts of the role.
- Be the point of contact for Technicians/Operators for troubleshooting support and escalating issues according to escalation process.
- Liaise with warehouse teams to ensure there is sufficient RM/PKG/Storage space to meet the demands of the production plan.
- Support Production Manager to manage labour plan, holidays, sickness and agency requirements.
- Ensure site readiness for internal and external audits.
- Drive performance through short interval control and attend production reviews.
- Be a key member of the continuous Improvement team.
- Support staff development through SOP development, training, team briefs and feedback.
- Run production lines as part of holiday/absence cover.
- Take the lead in asset care and ensure maintenance plans are achieved.
- Have good control on yield and weights to reduce giveaway costs.
- Drive material consumption and ensure regular stock counts are completed frequently.
- Be proactive towards health and safety and ensure staff and yourself work within the safe systems of work.
- Lead and ensure H&S compliance, delivering on all H&S KPI’s (Near miss reporting, SML & BRC audit scores etc.).
- Survey the floor and ensure all CCP, quality and pre-start checks have been completed before production starts; periodically survey the floor and verify stock being produced are to correct specification.
- Complete work orders, input OEE data and develop shift report for the shift handover.
- Regularly audit your teams on adherence to processes via PCA and GMP audits.
The ideal candidate will have experience in a food manufacturing environment, the ability to lead teams and good knowledge of manufacturing systems such as packing machinery, palletisers and ERP systems. Strong communication skills, attention to detail, organisation, problem solving ability and a focus on results, safety and quality are essential.
- A competitive salary
- ABF Pension Scheme membership
- An annual Incentive Plan
Additionally, you will have access to a range of benefits aimed at enhancing your wellbeing both at home and at work; from a free and confidential 24/7 Employee Assistance Programme to access to affordable loans and financial education, electric vehicle, and cycle to work salary sacrifice schemes, an option to buy additional holidays and a day dedicated to volunteering in your local community.
You will also have access to our benefits platform Extra Spice from day one, offering a huge variety of retail and leisure discounts.
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