Security Officer

Retail Security Officer – M&S Enfield

Location: M&S Enfield
Salary: £14.90 per hour
Hours: Guaranteed 50+ hours per week

• Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
• Deliver customer service by greeting shoppers, creating a welcoming store environment and providing professional support to customers and colleagues.
• Help keep the store safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
• Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
• Remain calm and professional under pressure, responding to challenging situations and supporting emergency procedures.
• Work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
• Adapt quickly to changing situations and provide flexibility as the retail environment requires.

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

All candidates must be able to provide a 5‑year checkable work history within the UK.

• £14.90 per hour
• Guaranteed 50+ hours per week
• 20% colleague discount (after a qualifying period)
• Company‑funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme