Senior Quality Engineer

Description

The Senior Quality Engineer serves as the primary quality technical expert and liaison for a dedicated Customer Account, ensuring all product and process requirements are rigorously met. This role demands a strong command of quality systems, processes, and methods, specifically leading and approving all Production Part Approval Process (PPAP) submissions and First Article Inspection (FAI) reports.

The Senior Quality Engineer will apply specialized knowledge and skill to proactively review and interpret the customer's technical specifications and drawings. Beyond compliance, one will lead cross-functional projects to analyze, modify, and optimize existing equipment, systems, and processes, driving significant improvements in quality, efficiency, and cost reduction while maintaining strict regulatory and customer compliance. The role will require a team orientated individual who embodies the company values of Passion, Integrity, Determination, and Empathy.

Phoenix’s core values are the shared beliefs and essential principles that guide our behavior and interactions with each other and our decision making. These four values are taught and modeled in all we do:

• Passion:
  Belief in the mission and vision:
  Embrace the passion to bring it to life.
• Integrity:
  Acting with honesty, transparency, and truthfulness, even when no one is looking.
• Determination:
  Driven to get the job done, regardless of the challenges.
• Empathy:
  Show regard, respect, and courtesy for one another.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position include, but are not limited to the following:

• Own, control, and maintain the integrity of the Quality Management System documentation, including comprehensive management of First Article Inspection (FAI) and Non-Conformance Reports (NCRs/FARs), ensuring all records are current, traceable, and compliant with internal and customer requirements.
• Drive compliance and rigorous documentation control for all Production Part Approval Process (PPAP) submissions, coordinating cross-functionally to compile, verify, and submit the complete package to secure final sign-off.
• Lead the corrective process by providing in-depth analysis and advanced statistical data processing. This includes identifying root causes and verifying the effectiveness of solutions for complex product or process nonconformities and design challenges.
• Reviews quality documentation and records to ensure compliance with requirements, objectives, and/or contracts.
• Develops, modifies, applies, and maintains quality evaluation, control systems, and protocols for materials being processed into partially finished or finished products.
• Conduct thorough inspections and audits of aerospace components and systems to ensure compliance with AS9100, NADCAP, and customer quality standards. Assists with audits and audit preparations.
• Applies a strong knowledge of quality systems to developing and/or improving the systems and products necessary to ensure that the business attains its annual goals and meets internal, customer, and regulatory requirements (ISO
  9001, AS9100 & NADCAP).
• Solve problems and troubleshoot using good judgment, interfacing with other departments/suppliers to ensure thorough root cause/ corrective action is completed for all nonconformances on assigned customer products.
• Communicates issues or opportunities for improvement identified during quality assurance activities and provide recommended process improvements.
• Play an active role on quality management teams within the organization.
• Supports production needs for customer programs.
• Works with customers during on-site scheduled audits and visits.
• Interpret, review, and analyze engineering drawings, specifications, and quality control documentation to identify potential issues and deviations. (i.e., Revision Updates).
• Participate in the Corrective Action Board/Quality Clinic in root cause analysis and investigations into any non-conformities or defects, taking corrective and preventive actions as needed. Assist on internal, customer, and supplier corrective actions.
• Participate in supplier quality assessments and supplier audits to ensure the quality of incoming materials and components.
• Assist the Quality Clinic in reviewing and dispositioning nonconforming material.
• Interface with customers and suppliers on quality issues. Submit deviation requests to customers for QNs.
• Maintain, analyze, and distribute required Quality Metrics (i.e., QMS KPIs, Management Review).
• Provide guidance and training to employees on quality standards, procedures, and best practices.
• Collaborate with Engineering to determine process controls including gaging requirements.
• Interconnect with the Production/Shop Floor management personnel on quality issues and corrective actions.
• Assist production by providing specification review and implementation to assure process integrity.
• Regular verbal or written…