Part Time Collections Specialist

Part Time Collections Specialist

We are looking for a detail-oriented Part Time Collections Specialist to join our team in Greenwood Village, Colorado on a Contract basis. This role focuses on managing receivables, communicating with customers about outstanding balances, and supporting timely payment resolution across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle collection activities professionally while maintaining positive customer relationships.

This role is fully remote but you MUST be local to Colorado.

Responsibilities:

• Contact customers regarding overdue balances and guide them through payment resolution for both commercial and consumer accounts.

• Review aging reports and account activity to prioritize collection efforts and reduce outstanding receivables.

• Investigate billing concerns, reconcile discrepancies, and coordinate with internal teams to support accurate account balances.

• Document collection interactions, payment commitments, and account updates in the appropriate systems.

• Monitor adherence to established collection procedures and escalate accounts when additional action is required.

• Work closely with credit and billing teams to support account review, dispute resolution, and risk assessment.

• Track payment trends and provide updates on collection status, unresolved issues, and recovery progress.