Front Desk Receptionist

Join to apply for the Front Desk Receptionist role at American Family Care
.

We are a locally owned urgent care company (owned by physicians!) that has an opening for a part‑time front office, non‑clinical position. We are looking to expand our operational care support team with a qualified candidate who is a reliable and committed team player, comfortable with technology, and interested in a solid and fun team.

In this role you will provide administrative support to our back‑office clinical team and act as the main point person for all front‑office duties.

• Answer the telephone
• Register patients on the EMR system
• Verify insurance eligibility and collect patient payments
• Scan documents
• Maintain accounts receivable
• Assist the medical team in administrative capacity
• Greet patients and visitors with a friendly and welcoming demeanor (top priority)
• Schedule appointments and manage the appointment calendar
• Check‑in patients, verify insurance information, and collect necessary paperwork
• Assist with patient registration and update patient records
• Perform data entry tasks and maintain accurate records in the computer system
• Manage incoming/outgoing mail, faxes, and emails
• Maintain cleanliness and organization of the front desk area

• High School Diploma or GED
• Minimum of one year experience in an administrative or front‑desk receptionist role (medical setting preferred)
• Proficient computer skills:
  Outlook, Microsoft Word, basic EMR familiarity
• Good written and oral communication, professional telephone etiquette
• Understanding of universal precautions, HIPAA, and OSHA
• Knowledge of medical billing and coding is a plus
• Ability to multitask, prioritize, and work independently in a fast‑paced environment

Must be available full‑time (3.5 shifts per week) with weekend flexibility every other week.

Pay: $19.00 – $20.00 per hour.

Benefits: comprehensive medical plan with low copay/deductible, dental, vision, retirement plan options, and other optional benefits.

We are an Equal Opportunity Employer.