Multi-Carrier; AR - Recruiting & Retention

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Key Responsibilities:

• Oversee AR Channel sales execution, ensuring consistent training, compliance, and performance standards while supporting risk closure and preventing compliance-related revenue loss
• Support and optimize .com recruitment leads by coordinating follow-up, tracking conversion, and aligning opportunities with Direct Dealer Partners (DDPs)
• Conduct market research and detailed data analysis to identify industry trends, competitive activity, and growth opportunities that support PSA and GA improvement
• Proactively monitor performance metrics and dealer compliance to identify at-risk locations and implement strategies to prevent multicarrier offboards
• Analyze and interpret AR performance data, providing actionable insights and feedback to drive continuous improvement; prepare and present executive-ready PowerPoint updates for leadership and key stakeholders
• Partner cross-functionally and with external stakeholders to optimize sales processes, enhance customer experience, and ensure alignment with AR business objectives
• Assist in developing data-driven business strategies and growth plans, collaborating closely with DDPs to unlock incremental sales opportunities
• Identify and assess competitive threats and opportunities, recommending strategic responses to protect and grow AR channel performance
• Travel up to 50% to support AR partners, reinforce execution standards, and drive in-market performance

Education and Experience:

• Bachelor’s degree from a four-year college or university
• At least five years of related experience and/or training; or an equivalent combination of education and experience

Skills and

Qualifications:

• Strong analytical skills with experience in data analysis, performance tracking, and generating actionable insights
• Advanced proficiency in PowerPoint for creating compelling, data-driven presentations
• Proficient in Microsoft Excel; experience with G Suite preferred
• Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate obsessive attention to detail
• Experience in identifying and mitigating risks related to offboards, ensuring continuous engagement and compliance
• Collaborative teamwork attitude with the ability to establish productive working relationships across departments
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and levels of authority
• Self-motivated with the ability to work independently with minimal supervision
• Experience in the wireless industry is required
• Retail or training experience is preferred

Visa sponsorship not available for this role

Compensation: $72,350.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

We are committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for…