Process Engineer

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting‑edge quality assurance tools to the hands‑on associates who manage our massive inventory flow, they make up a diverse group of behind‑the‑scenes team members dedicated to the success of our organization.

Key Responsibilities:

• Support launch of new product and processes
• Develop timelines and follow up on assigned tasks
• Creates processes for installation projects utilizing supplied instructions and creates installation procedures utilizing current tools, electrical equipment, components, systems and instruments.
• Reviews operational processes and identifies opportunities to improve efficiency and product quality.
• Assists in planning and implementing research methodology and procedures related to In Home Services (Dish installation) projects.
• Perform time studies and identify work pattern solutions with physical hardware.
• Data mine databases and spreadsheets to track performance and identify trends and opportunities for improvement.
• Reviews current databases to measure identified variables and outputs of the products.
• The ability to read, analyze and interpret safety rules, company policies, OSHA and process SOE's
• Takes part in preparing and analyzing technical drawings, specifications, and maps to ensure installation, operations, safety standards and customer requirements.
• Ability to work in a team environment with Account Managers, Trainers and Field Installation Technicians.
• Must be able to effectively present information and respond to questions from groups of managers in a professional environment.
• Performs detailed calculations to compute and establish processes, installation and maintenance standards and specifications.
• Write technical instructional documents.
• Recommends new and/or enhancements to existing processes and procedures.

• Bachelor's Degree (B.S.) from a four‑year college or university or equivalent work experience.
• One to three years of experience in an industrial engineering environment is a plus.

• Ability to organize and prioritize using effective problem solving.
• Advanced knowledge of Google Office Suites – Docs, Sheets & Slides.
• Knowledge of electrical components and process controls.
• Must be familiar with root cause analysis and data collection methods.
• Knowledge of OSHA requirements is a plus.
• Knowledge of time study and analysis.
• Ability to respond to common inquiries or complaints from internal and external customers.
• Ability to use a computer, collect data, define problems, establish and analyze facts and draw valid conclusions.
• Ability to effectively present information to management.
• Flexible work environments from an office to the roof of a commercial building.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a comprehensive list of all duties that may be assigned to this position. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use his hands and fingers and reach.

Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, frequent identification of letters, numbers and symbols in a warehouse or office setting. Individuals must be able to lift 45 lbs and stand for extended periods of time.

Work Environment: The work environment characteristics described here are representative of those an…