Customer Service Support Representative

Customer Service Support Representative

Join to apply for the Customer Service Support Representative role at Labcorp
.

Onsite position located in Englewood, CO (8490 Upland Drive).

Pay Range: $20.00-$23.00 per hour.

Job Window closes 11/15/25.

Work Schedule:

Up to 20 hours per week, as needed.

Benefits:
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including medical, dental, vision, life, STD/LTD, 401(k), paid time off or flexible time off, tuition reimbursement and employee stock purchase plan. Casual, PRN & Part Time employees scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

• Act as liaison between the lab, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Communicate with customers in a respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Prepare and triage specimens for analysis.
• Accurately identify and label specimens.
• Pack and ship specimens as necessary.
• Prepare and store excess specimen samples.

• High School Diploma or equivalent required.
• Associate's degree or higher preferred.
• Prior medical/clinical laboratory experience preferred.
• Familiarity with laboratory operations, policies and procedures preferred.
• Must have customer service experience.
• Excellent written and verbal communication skills.
• Comfortable handling biological specimens.
• Ability to accurately identify specimens.
• Experience working in a team environment.
• Strong data entry and organizational skills.
• High level of attention to detail.
• Proficient in MS Office.
• Ability to lift up to 40 lbs.
• Ability to pass a standardized color blind test.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply.

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