Resident Experience Coordinator - Kent Place

RESIDENT EXPERIENCE COORDINATOR

Seize Your Career Opportunity at Kairoi Residential

At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time when opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen.

As a Resident Experience Coordinator, you’ll be the heart of our resident engagement efforts, assisting in the planning and execution of a diverse range of events and programs designed to enhance resident satisfaction and foster a sense of belonging. Imagine a day filled with laughter, connection, and the satisfaction of creating a thriving community. Every day brings a dynamic blend of creativity, collaboration, and resident interaction, making this a rewarding role for those who enjoy variety and the satisfaction of making a positive impact.

• You are the Event Organizer!
• Transform ordinary days into extraordinary celebrations, planning and executing resident events that will be the talk of the community!
• Orchestrate every event with precision, from securing vendors to setting up the perfect ambiance and ensuring a smooth flow of activities!
• Be a budget-savvy planner, assisting in the management of event budgets and vendor contracts, ensuring that we’re maximizing resources and delivering exceptional value!
• Unleash your creativity by designing eye-catching flyers, crafting personalized invitations, and transforming event spaces into captivating wonderlands!
• You are the Service Specialist!
• Be the face of hospitality, greeting residents with warmth and enthusiasm, ensuring that everyone feels welcome and included!
• Cultivate a vibrant and welcoming community atmosphere where residents feel connected, supported, and eager to participate!
• Be a resident advocate, responding to inquiries and requests with a helpful and professional demeanor, ensuring that every interaction leaves a positive impression!
• Be the pulse of the community, tracking event attendance, gathering resident feedback, and using your insights to continuously improve our programs!
• You are the Engagement Expert!
• Become a master communicator, crafting engaging newsletters, sharing exciting updates on social media, and keeping residents informed through on-site announcements.
• Extend our community spirit beyond our walls, assisting in the coordination of outreach initiatives and building partnerships with local organizations.
• Maintain meticulous records of events and programs, ensuring that every detail is documented and organized for future reference.

• Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
• Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
• Retirement Planning. We offer a 401k program with a company match.
• Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
• Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
• Training. We want to help you grow! Be prepared to attend and participate in training as required.

• High school diploma or equivalent required;
  Bachelor’s degree in Hospitality Management, Event Planning, Marketing, or a related field preferred.
• Minimum of 1 year of experience in event planning, customer service, or a related field.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and ability to multitask effectively.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Exceptional customer service skills and a positive, can-do attitude.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule, including evenings and…