HR Supervisor - Leaves & Accommodations

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live‑streaming and on‑demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

In Human Resources, we collaborate with the innovators who drive DISH's creative ambition. From recognizing and fostering the development of our company's talent to navigating an ever‑changing business landscape, our HR team drives positive change for both the company and our team members interested in growing their careers at DISH.

The HR Operations Supervisor – Leave of Absence shapes an exceptional employee experience by managing in‑house leave programs and accommodations. This role combines deep, hands‑on expertise with a commitment to compliance, fostering a culture of care and support during pivotal moments in employees' lives. The Leaves team provides support and guidance to employees regarding FMLA, ADA, leave of absence, return to work, accommodations, and critical employee support issues.

The supervisor will ensure accurate tracking and timely processing to mitigate risk, and will include appropriate partners, such as legal, managers, workers compensation, third‑party vendors, etc.

• Lead in‑house administration of leave programs (FMLA, ADA, Workers’ Comp) with hands‑on expertise, ensuring compassionate support during important life events
• Partner cross‑functionally to harmonize HR processes, maintaining detailed compliance with all relevant laws
• Manage, coach, and develop a team of 7‑9 Case Managers to deliver outstanding service to employees
• Guide interactions around benefits, accommodations, and retirement with empathy and professionalism
• Mentor Leaves Case Managers in facilitating interactive discussions and assists with implementing creative and compliant return to work strategies
• Conduct regular one‑on‑ones, quality reviews, and performance evaluations to support employee growth
• Act as an expert resource, guiding Case Managers through complex LOA and accommodation cases
• Lead team meetings and harmonize processes for alignment and clarity
• Use data and process mapping to identify efficiency opportunities and enhance the employee journey
• Proactively identify areas of concern and high risk with individual cases and involve legal when appropriate

• Bachelor’s degree preferred, or equivalent combination of education and experience
• 3‑5+ years of progressively responsible Human Resources experience
• 3+ years of experience providing HR support for large organizations (approximately 5,000+ employees)
• 2+ years of experience managing people

• Experience across multiple HR disciplines preferred (i.e. Compensation, Talent Acquisition, Investigations, Leave of Absence, HR Operations, Compliance, Generalist work, etc.)
• Experience supporting multiple employee types and multiple lines of business (i.e. operations, entry‑level, professional, technology, etc.)
• Experience working in an entrepreneurial culture as well as a larger, established company desired
• Proven track record of building business acumen and applying business knowledge to problem solving and making recommendations to leadership
• Ability to build strong relationships with employees, people managers and teams to understand team dynamics, become a trusted partner, and use influence with stakeholders
• Experience in coaching and advising employees at multiple levels from front‑line hourly employees to executives
• Adept at handling multiple competing priorities and duties in a fast‑paced, results‑driven, rapidly changing environment –…