Lead VOIP l Consultant

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, =>
Software Consultancy and Information Technology Enabled Services.

Job Description:

• At least 11 years of experience in technology consulting, enterprise architecture
• Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
• Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
• Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, Translator
  
  X).
• Excellent problem solving skills with desire to take on responsibility.
• Excellent communication skills, should have worked in global delivery model.
• Good understanding on product SLA’s and support metrics.
• Ability to grasp problems and understand issues quickly and provide solutions.
• Ability to reason and think logically
• Strong attention to detail in regards to project planning and documentation
• Strong organizational and sales skills.
• Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
• Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
• Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.

Basic

Qualification:

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience in IT

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.