IT Manager

Company Overview

Digible is a privately owned and operated digital marketing company founded in 2017 with a mission to bring cutting‑edge solutions to the multifamily industry. We offer a full suite of digital services alongside Fiona, our predictive analytics platform—the first of its kind. At Digible, we take pride in our collaborative, transparent, and authentic culture. Since 2021, we’ve been recognized as a Top Workplace in Colorado and secured the #8 spot in the Best Places to Work Multifamily rankings.

From our hiring process to our All Hands meetings and Town Halls, our values are at the core of everything we do. We believe diversity fuels innovation, and we strive to create an inclusive environment where everyone can bring their authentic selves to work. If you’re ready to do the best work of your career, we’d love to have you on the team!

Digible is seeking a proactive, hands‑on IT Manager to lead our internal technology function and support a growing hybrid workforce. The role will take ownership of day‑to‑day IT operations, system administration, security hygiene, vendor management, and strategic technology planning. You will ensure Digible’s systems are secure, scalable, cost‑effective, and resilient—supporting both our Denver office and our distributed workforce. This role is not just support‑oriented;

it is responsible for defining our internal IT strategy, reducing system redundancy, and ensuring our technology stack delivers connectivity and keeps pace with our rapid growth. You will serve as the primary point of contact for all employee technology needs, delivering a thoughtful, high‑touch experience that reflects Digible’s employee‑first mindset. Your work will not only resolve issues, it will delight our teams and remove friction from their day‑to‑day.

At the same time, you will shape the IT roadmap that enables Digible to scale efficiently and intelligently.

• A systems thinker – you see beyond day‑to‑day tickets to the long‑term architecture needed for scale, reliability, and cost efficiency.
• A strategic executor – you can translate high‑level technology goals into practical roadmaps, processes, and tools that simply work.
• An outcome‑driven operator – you enjoy diagnosing issues quickly, eliminating friction, and delivering measurable improvements in employee productivity.
• A service‑oriented partner – you take pride in supporting employees, helping them stay productive, and providing calm, effective solutions.
• A process architect – you build scalable provisioning, access control, security, and compliance workflows that strengthen operational continuity.
• A connector & collaborator – you work closely with Operations, Product, and Engineering to ensure our systems and infrastructure support business growth.
• A proactive problem‑solver – you anticipate issues before they occur and design solutions that improve stability, redundancy, and uptime.
• A cost‑conscious technologist – you balance performance, scalability, and total cost of ownership—and always seek consolidation, efficiency, and ROI.

• Support employees across hardware, software, account access, basic networking, and system troubleshooting.
• Provide coverage for the Denver office during working hours, including A/V support, conference rooms, and basic on‑site network troubleshooting.
• Maintain clear SLAs, communication standards, and support mechanisms to ensure a high‑quality employee experience.
• Deliver “white‑glove” onboarding and offboarding, including device setup, permissioning, and access configuration.

• Own administration and configuration of core systems including Google Workspace, Slack, Notion, Zoom, MDM tools, VPN solutions, and SSO/permissioning layers.
• Ensure systems are secure, resilient, and regularly maintained—including updates, patches, and configuration improvements.
• Lead adoption and rollout of new tools, systems, and software changes with clear documentation and communication.
• Ensure systems are properly governed, with clear permissioning, lifecycle management, and utilization visibility.

• M…